Built to absorb: readiness in healthcare transformation
Healthcare transformation readiness begins long before launch. Organizations built to absorb change turn strategy into lasting transformation.
The danger of staying silent about healthcare costs
Healthcare cost transparency isn’t just about pricing. It’s about who explains healthcare costs, shapes public perception, and earns patient trust.
Will AI make the financial side of healthcare easier?
Payor investments in AI are changing more than technology. Increased margin pressure, more denials, and slower payments are just the beginning.
The conversation healthcare keeps avoiding: money
Financial barriers to healthcare access are shaping when—and whether—patients seek treatment. Here’s why healthcare leaders need to address cost directly.
When the fox starts teaching poultry management
When a payor helps shape medical education, the risk isn’t knowledge, it’s normalization. Why UnitedHealth’s role in training physicians should concern us all.
Managed care under pressure: what’s shaping 2026
As healthcare affordability worsens, patients, providers, and payors are responding in different ways. Explore the five forces shaping managed care in 2026.
The annual state of change: why 2026 will test our capacity to activate, not just to change
Learn why many transformations stall quietly and how leaders can build the activation capacity needed to turn change into sustained behavior in 2026.
2025 in managed care: the year the quiet parts got loud
In managed care, 2025 wasn’t shocking. It just made the system’s problems harder to pretend not to see.
Perspective: When a town hall becomes the headline
Unlock Health’s Brian Storts and Rick Toller write that when a town hall meant to build alignment becomes the headline, it reveals something deeper about organizational change.